August 2012
CRMSearch – August 15, 2012
The Technology Empowering a Change in Differentiation
By Chuck Schaeffer
DestinationCRM – August 1, 2012
The 2012 CRM Market Leaders
By Staff
CRMSearch – August 15, 2012
The Technology Empowering a Change in Differentiation
By Chuck Schaeffer
DestinationCRM – August 1, 2012
The 2012 CRM Market Leaders
By Staff
CMSWire – June 29, 2012
Oracle’s New Retail Analytics Release Offers Better Customer Insights
By David Roe
CRMSearch – June 29, 2012
Here’s What Happened in the CRM Industry During June 2012
By Chuck Schaeffer
TMCNet – June 28, 2012
Angie’s List Deploys Oracle’s RightNow CX Cloud Service Combing Email and Live Chat
By Jyothi Shanbhag
1to1Media – June 28, 2012
Three Ways to Lead in Customer Experience
By Cynthia Clark
Beagle Research Group, LLC blog – June 27, 2012
ORCL Launches CEM
By Denis Pombriant
CRM Magazine – June 26, 2012
Oracle Outlines Customer Experience Strategy
By Kelly Liyakasa
AdWeek – June 26, 2012
Oracle Showcases Customer Experience Suite
Bt Tim Peterson
Enterprise Irregulars – June 26, 2012
Oracle Exhibits Oracle Customer Experience Strategy
By Dennis Moore
SearchCRM.com – June 25, 2012
Oracle ties social, CRM, analytics products to customer experience
By Albert McKeon
InformationWeek – June 25, 2012
Oracle’s Recent Software Buys Fuel Customer Experience Strategy
By Doug Henschen
IDG News Service – June 25, 2012
Oracle’s Hurd to Spell out New ‘Customer Experience’ Product Strategy
By Chris Kanaracus
CMS Wire – June 25, 2012
Oracle Speaks Out on its Customer Experience Strategy
By Barb Mosher Zinck
Deal Architect – June 25, 2012
Will “Social” finally grow up?
By Vinnie Mirchandani
CRMSearch – June 25, 2012
Oracle Amasses CX Technology Suite
By Chuck Schaeffer